Total Front Office - Your Personal Office To Go


Affordable Bundled Telecommunications Services & Online Information Products for Small Businesses

NOW EVEN THE SMALLEST COMPANIES CAN AFFORD TO SOUND BIG!

Total Front Office offers its wide-range of telephone and online services and products for startups, small and medium businesses. Our hosted phone services are the most comprehensive and cost-effective communication service that you can ever get from today’s telephony market. Our Total Front Office iPBX-style service (Call Runner®) enables small enterprises to work much like Fortune 500 companies, without any conventional overhead. With our telephone service, you are not just getting a PBX phone but a world-class business phone system with all the added features that you would expect on a conventional expensive phone system owned by large companies.

Total Front Office’s TFO2GO Call Runner® is a powerful communications system that is anchored by a Hosted PBX platform (iPBX). PBX stands for Public Branch eXchange, and typically refers to telephony switchboard hardware, although in our case there is no hardware to be purchased. PBX is an incoming call platform that allows a phone call to be routed to different extensions. Normally the hardware is all kept in a back room or closet at a company. However, with the march of technology, our TFO2GO Call Runner® is a powerful platform that eliminates the need for these devices, and the PBX equipment no longer needs to be on site.

Total Front Office’s TFO2GO’s features include 1-Number Call Unification, Call Runner®, Live Call Screening, Call “Find U”, Advanced Voicemail, Multiple Extensions, Extension-to-Extension Call Transfer, Dial-By-Name Directory, Music On-Hold and much, much more. Total Front Office is perfect for the office and perfect for people who are on the go!

What is TFO2GO’s Call Runner?

Total Front Office’s TFO2GO Call Runner® is a sophisticated call management system that allows incoming calls to be transferred to the users’ phone extensions around the office and to any remote phones outside of the office! Your hosted iPBX system is capable of providing different connections through one phone number and though a single phone line.

When a phone call is placed to your TFO2Go Call Runner® number, the phone call is directed through our remote hosting location, gets processed through the on-site hardware, and is then sent to your phone extensions. So the short, simple, easy explanation is that our TFO2Go Call Runner® iPBX system provides advanced call routing service to you without the need for expensive, complicated equipment - it's a service that we manage for you.

The benefits of the TFO2GO Call Runner® service includes lower costs, the ability to use mobile and voice over ip (voip) based telephones which allow you to receive calls anywhere. iPBX is a central component of the TFO2GO Call Runner® system. This is the part of the system that initially answers the incoming calls, eliminating the need for a full-time receptionist. Callers hear a custom business greeting, and then are given options for routing their calls.

1. Feature-Rich TFO2GO iPBX Call Runner® System – Minimizes Hassles

2. TFO2GO - More and More Advanced Features

3. TFO2GO Call Runner® Call Management System – Small Business Friendly

-Economical Option for Small Businesses
-Helps Build a Better Customer Relationship
-A Whole Range of Advanced Facilities
-Economical Option for Small Businesses
-Helps Build a Better Customer Relationship
-To Get Connected to Multiple Departments
-Convenient Activation

4. TFO2GO Call Runner® has Robust Functionality, Whether in the Office or on the Go!

-For Professional Handling of Calls
-Unifying Communications through a Single Phone Number
-Routing Calls to Your Mobile Phone
-Call Runner® Call Management – the Right Way to Impress the Customers
-Purpose of an Auto Attendant System
-Reducing All Standard Telecom Expenses

Feature-Rich TFO2GO iPBX Call Runner System - Minimizes Hassles

Our TFO2GO Call Runner® systems work in the same manner as costlier PBX hardware, but the entire system is hosted offsite and minimizes hassles. Upon receiving calls, callers are greeted with your own personal welcome messages. They are also provided with interactive menus for reaching the right person in your organization. Our systems easily divert incoming calls to mobile phones and alternate telephone numbers.

TFO2GO - More and More Advanced Features

Benefit from Advanced Features

Mail forwarding, call screening, voicemail forwarding, group dialing and many more activities are programmed in this system for the convenience of the users. With the unique Call ‘Find U’ transfer service, all the calls coming to the offices will be efficiently transferred to the users’ given numbers. Hence, even when you are in some distant location, you can communicate with the customers freely as if you were in the office.

Music on hold, one to four digit extension numbers, dial-by-name, and dial-by-number are integral parts of this system. The Call Runner® system can play a professional greeting when attending the calls. The callers can speak to a live operator or direct executive within moments after making calls. The incoming calls can be integrated to home phones, cell phones or a phone inside the office.

Call Runner® - is similar to an automated call attendant system that can replace or assist a receptionist.

Music On-Hold — Background music is heard when someone is put on hold.

Voice Mail — Voice mail to email is included and messages can be accessed from the web or any phone on one unified messaging system. When a caller leaves a voice mail, you may dial in to listen to the message or you may receive the voice mail in your email as a digital audio file format.

Live Call Screening — Facilitates real time call control by allowing the option to accept a call “real time” or to send the call to your voice mail.

Call “Find U” — Transfers your calls to you “real time” to any phone that you designate.
Find U is the call transferring system in the Call Runner® system. With this sophisticated system in the offices, the employees are never out of reach of the callers. The calls are attended by the Call Runner® system, which welcomes the callers with a professional greeting installed in the system. Thereafter, following the directions the callers can reach the right person. The incoming calls will be automatically rolled into the users’ extension phone lines.

Separate Phone Number — We assign you a phone number that allows businesses to demonstrate a local presence in a geographic area without physically being located there. All inbound calls are received through this number and can be pointed and routed to extensions.

Extension to Extension Transfers — Allows users to transfer calls between extensions, location-to-location from anywhere in the world by dialing only three or four digits.

Optional Toll Free Numbers — Makes calling less expensive for your customers to reach you.

Traveler Friendly — Never worry about missing any incoming calls. This feature allows you to pre-designate a number (such as a cell phone) that all incoming calls would route to in that you are traveling.

Call Runner Call Management System – Small Business Friendly

Economical Option for Small Businesses

Apart from managing regular telephonic conversations, Call Runner® has such as caller ID, fax, fax to email, voice to email, call screening, dial by name, dial by extension, and call transfer. Thus with these state-of-the-art iPBX systems, your business firm can offer clients the same facilities that are provided by Fortune 500 companies, with only minimal cost involved in the process. This system is exceptionally helpful for a budding business establishment has people on the move and working from more than one physical location.

Users can manage calls effectively from any part of the world with the aid of a TFO2GO system featuring Call Runner®. All they have to do is to integrate their personal numbers with the Call Runner® system. Utilizing a single phone line, incoming calls can be routed to select numbers. Hence, there isn’t a need not spend extra money on individual phone lines. Unlike a standard phone system, no sophisticated or expensive equipment needs to be utilized, and this helps small business owners to reduce the need for maintenance.

Helps Build a Better Customer Relationship

Since your TFO2GO system is auto-enabled 24/7, callers can access your office anytime. The system functions as a virtual assistant, never taking a break so users never need to fear losing a single call. If the calls are unable to get connected to the concerned phone line, the callers can record their messages in the voicemail option. Through the efficient Call Runner® features, a small business can assume the proportions of a well established business enterprise.

To Get Connected to Multiple Departments

To make communication possible throughout all sections of an enterprise, one to four digit multiple extension numbers can be can be assigned to each individual extension. The incoming calls are linked to the appropriate personal extension through a hosted server which is accessed through the dial-by-name directory or through an intersystem call transfer feature.

Convenient Activation

You can activate Call Runner from any location by forwarding your existing phone number to your new number or by calling the new number directly and following the set-up instructions.

TFO2GO Call Runner® has Robust Functionality Whether in Office or on the Go!

For Professional Handling of Calls

Your professionally recorded greetings are installed in the Call Runner® to greet and prompt callers. In addition, callers are given a number of choices. They can get their phone lines connected to the associated extensions. If the particular person is unavailable, they can leave their messages in the voicemail box of the user. Besides dial-by extension, TFO2GO Call Runner offer features such as Call “Find U”, a robust dial-by-name directory, fax on demand, fax-to-email service, voice to email and many more functionalities.

Unifying Communications through a Single Phone Number

Although your colleagues may be functioning from different locations, you can manage communications effectively utilizing the dial by extension. Through cell phone numbers or other personal numbers, business people can manage their business matters effectively. TFO2GO Call Runner gives connections to all extension phone numbers from the TFO2GO phone number. This means that the caller is ensured connection to the person he wants to talk to.

Routing Calls to Mobile Phones

You will not miss calls even if you are traveling. Though you may be attending the calls from an alternate numbers, your caller will be under the impression that you are handling the call from your office.

Call Runner® Call Management – the Right Way to Impress the Customers

Any small or medium sized business can create the impression of being both well staffed and established. The callers are welcomed in a courteous and professional manner with your customized message. We offer 1-4 digit extension numbering for the convenience of the callers. Callers can hear the music on-hold while being connected to their intended extensions. On demand, callers can even get connected to a live receptionist if you have assigned a person to the designated extension.

Purpose of the TFO2GO Call Runner® System

Typically, people find it difficult to manage the huge number of incoming calls to their offices. Due to fear of losing “the business deal”, they are forced to remain in the office or to give out a mobile phone number. TFO2GO Call Runner® integrates an automated answering system where the incoming calls are automatically forwarded to the users’ extension phone lines.

More and More Advanced Features

Benefit from Advanced Features

Live call screening, voicemail forwarding and many more activities are programmed in this system for the convenience of the users. With Call “Find U” transfers service, all incoming calls are efficiently transferred to the users’ pre-programmed numbers (i.e., home, mobile or other remote number). Hence, even when you are in some distant location, you can communicate with the customers freely as if you are in the office.

Music on hold, one to four digit extension numbers, dial-by-name, and extension to extension transfers are integral parts of this system. The TFO2GO Call Runner system can play a professional greeting when attending the calls. The callers can speak to a live operator (if you assign an extension to a person to function as your operator) or direct to anyone with our organization moments after the call is answered by the extension.

Call Runner® - is similar to an automated call attendant system that can replace or assist a receptionist

Music On-Hold — Background music is heard when someone is put on hold

Live Call Screening — Facilitates real time call control by allowing the option to accept a call “real time” or to send the call to your voice mail.

Call “Find U” — Transfers your calls to you “real time” to any phone that you designate.
Call “Find U” is a unique call transfer system that enables the system to direct your calls to a pre-designated number and allows you to screen calls live before answering. With this sophisticated system, employees or colleagues are never out of reach of the callers. The calls are attended by the Call Runner system, which welcomes the callers with your customized professional greeting. Thereafter, following the system prompts, callers can reach the right person - with incoming calls automatically rolled into the users’ extension phone lines.

Extension to Extension Call Transfer — Allows users to transfer calls location-to-location from anywhere in the world by dialing only three or four digits

Optional Toll Free Numbers — Makes calling less expensive for your customers to reach you.